Nice to see passion in the way Rick spoke.

- Participant




A few words from the presentation…It doesn’t have to be this way! There’s got to be an easier way to get things done. If you’ve said those things about the teamwork you’ve experienced you’re exactly right. Teamwork starts with trust and ends with results. The prescription for getting trust is a blend of our common-sense and focused energy. And we need to do it consistently, over time. It’s that important. It can change everything.



Trust in the Team


General Description:

Many groups and teams struggle. Their struggles include: interpersonal conflicts, no real ownership of problems to be solved, discussions that seem to revisit familiar ground and marginal progress. For those who want to change that demoralizing pattern, best selling author Patrick Lencioni offers a lot of hope.

Follow his insights and wisdom for addressing what he describes as “The Five Dysfunctions of a Team”. He has a host of practical strategies to overcome them. This is common-sense advice. These are immediately useable tools. For those that want to build greater cohesiveness among team members and commit to the consistent work to build it - start with trust & achieve results!

Presented For:

Any intact team, individual team members, leaders, Human Resource professionals and anyone who wants to strengthen a team. This discussion is especially useful in team retreats. It can also be presented over multiple sessions, and can be used in conjunction with the materials in “Building Skills
To Influence”.

Key Ideas:
  • The Five Dysfunctions of a Team model.
  • What kind of trust is essential to high-performing teams.
  • Getting clearer on what is your most important team and why.
  • Common ways people act when in conflict and the impact on the team.
  • Rapid organization-wide communication about decisions.

Practical Skills:
  • Assessing team strengths and growth needs and using them to overcome team challenges.
  • Using common behavioral patterns to better see each individual’s comforts, needs and decision-making actions.
  • Articulating each team member’s strengths and growth needs and ways to strengthen the team.
  • Employing an in-the-moment strategy to highlight what’s working in group process.
  • Defining the norms of behavior needed to build trust, commitment and achieve results.
  • Initiating a simple method to keep track of goals, progress and follow-up actions.

This topic uses copyrighted materials for which there is an additional cost.

Lencioni, Patrick. Overcoming The Five Dysfunctions of a Team:
A Field Guide. (2005) San Francisco: Jossey-Bass

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