Building Skills to Influence

"Really like this session. Can use information right away."

- Participant.

A few words from the presentation... People get things done by coming together “on the bridge deck” to work together and make decisions more easily. In doing that we don’t give up who we are. Instead,”style and flexibility” skills help us understand our own and others’ needs in communicating. Everyone can be better heard and their strengths maximized.

With trust, comes greater influence.

Building Skills To Influence

General Description:

We build trust with others when we communicate effectively. But communicating with a variety of people takes insight, flexibility and skill. Here’s a respectful and productive approach to strengthen interpersonal success, build credibility & influence and foster better decision-making.

The seminar explores “Social Style” and “Flexibility” in a fun and interactive format. It shows how and why people communicate based on their own comforts and needs. It then helps participants develop the flexibility skills to meet those comforts and needs -- building greater rapport and trust in the process.

Presented For:

Those wanting to develop greater awareness and skill to communicate more effectively with almost anyone. There are insights, tips and tools for: individual growth, teams, leaders, customer service or sales representatives, those wanting more skills at managing defensiveness and conflict.

Key Ideas:

A better understanding of the behaviors which affect trust.
The foundation of our own style strengths, and flexibility pitfalls.
How assertiveness and emotion affect cooperation.
Ways to expend less energy in trying to change others.
The results of two reports based on the perceptions of others. The reports describe your style and flexibility and are generated by instruments distributed prior to the seminar.
Applying these skills in working with change, e-mail/voice-mails and in building teamwork.
Ways teams can use one another’s strengths.
How leaders can lead effectively from any of the style

Practical Skills:

Using a “style map” to identify various styles.
Flexing how you communicate to make connections with all styles.
Demonstrating positive communication behaviors to establish cooperation.
Using a “Needs Influence Map” to guide your flexibility with various styles.
Managing defensiveness skills for yourself and others.
“LSQPA” listening skills.

This topic uses licensed, copyrighted materials for which there is an additional cost.
Teske, David. (1998) What If They Don’t Respond. Farmington: Training Advisors